FAQ

Who are you?

Little Monsters is a marketing and consulting platform. Brands featured include Me & Henry and Vignette - who are independently owned and operated and although not part of a single corporate entity - are here to help you as best we can across both brands.

Where do I submit my order?

Just go here and locate the line you want to order: follow the link to the brandboom presentation and submit it there! Each brand will independently send you a copy immediately and confirm back within the day.

Do I pay now?

No. Once the order is received you will be contacted for payment either asap if it is an order for now or just before shipping the next season.

How can I pay?

All brands accept debit and credit cards as well as AMEX. You can also pay by wire/bank transfer.

You will get an invoice sent to you via Stripe which is a secure and easy to use third party portal.

Do I pay shipping?

Check the requirements section for each brand's shipping fees. Most offer free shipping over $1000 and if less than that there is a flat rate shipping fee added to the order.

If its a foreign brand do I pay duty?

No. Each brand will independently cover it for you. You have nothing to pay other than the goods.

If I have made a mistake, want to change or cancel my order what do I do?

No problem - just email liza@littlemonsterskidswear and tell us the order number so that we can discuss it with you - bear in mind you have 3 days to make changes or cancel your order once you have placed it. After that it is subject to a 50% cancellation fee.

Am I allowed to use a brand's images?

YES. In the Images section, you will find all images each brand would LOVE you to use - including the logos.

What currency can I buy in?

All brands can be bought in US$ and CAD$. If a price list is missing just email us and we can send it to you.

Are there any discounts?

If any discounts are available they will be promoted and emailed to you. Please also join our social media pages to get alerts on any deals.

What if I have damaged goods?

No problem - please email an image and the problem to liza@littlemonsterskidswear.com and we will liaise with the brand admin manager who will sort it for you asap.

What if I receive something I didn't order?

Just email liza@littlemonsterskidswear with the order number and issue and we will sort it for you.